COVID-19 Notices

Our ‘force majeure’ refund policy

Our ‘force majeure’ refund policy will apply if the ‘in-person’ element of the conference is cancelled due to COVID-19 or another pandemic/epidemic or event beyond our control (see our terms and conditions of booking).

We strongly recommend that if you are planning to attend in person, you take appropriate insurance to cover any losses due to cancellation of the conference (for example, cancellation of travel tickets and accommodation, and registration fee losses).

We also strongly recommend that delegates take comprehensive travel insurance, so they should contact their insurer to cover any losses.

If the conference is going ahead, unilateral cancellation by a delegate would have incurred them 100% of any fees paid. Cancellation of in-person element of conference attendance by the organisers will incur 25% admin fee (i.e., only 75% registration fee will be refunded)

However, as the meeting has now been cancelled/postponed by us due to the COVID-19 pandemic, we are happy to refund 75% of the fee, as per our cancellation policy given on the following link (Clause 9):

It is to be noted that the delegates agree to and accept these cancellation terms at the time of their registration.

Default is ‘cancel and refund’ unless we hear from your otherwise by 16th March 2020.

Thank you for your understanding in this matter.

Accommodation refunds

Please contact your accommodation provider directly for any accommodation matters, as we do not deal with accommodation bookings.

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